You haven't searched anything yet.
Job Description
Additional Information About the Role Great Opportunity! Do you enjoy being a service to others, have a passion for healthcare, and have excellent customer service skills?
If so, Parkland Farmington is looking to hire a Patient Access Rep!! PT Overnights With weekend and holiday rotation. these are 12 hour shifts DAILY PAY$$$ and Overnight Shift differential! Great way to get your foot in the door! Overview BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St.
Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations.
Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.
BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.
9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay.
In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.
BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St.
Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.
Preferred Qualifications Role Purpose The Patient Access Representative is often the first point of contact for our patients and therefore must represent BJC with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, vision, values, and BJC service standards.
The Patient Access Representative will facilitate all components of the patients' entrance into any BJC facility. This position will require a high level of emotional intelligence, professionalism and ability to make a personal connection.
Selecting the correct patient from the master person index (MPI) is critical to patient safety. This team member must possess a friendly demeanor, exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state, and accreditation agencies.
Responsibilities Utilize critical thinking skills to problem solve a variety of situations, anticipating patients' needs and being able to respond to them.
Communicate in a professional, positive, and patient-focused manner with all patients, families, and co-workers whether in-person, over the computer or by phone.
This responsibility is critical to ensure positive patient experience, maximize reimbursements, and minimize denials and avoidable write-offs, and ensuring that we are maintaining the integrity of the patients clinical, financial, and billing record by correctly selecting the precise Master Patient Index (MPI).
The responsibilities of this position include hospital registration and scheduling within multiple BJC systems. Assures proper patient identification, registers, schedules, verifies insurance, scans and retrieves documents within multiple BJC systems.
Validates that the order is complete, signed by the ordering provider, and the correct test is ordered. The attention to detail is essential to ensure accurate patient records.
Strong communication skills are necessary in order to provide the patient with preparation instructions for each scheduled procedure, education on financial responsibilities and collection of applicable patient payments.
In order to comply with complex regulatory guidelines, must be able to understand, articulate and enforce hospital compliance with Medicare Secondary Payer (MSP), HIPAA Privacy Standards, Patient Bill of Rights and Responsibilities, Advance Directives, Consent to Treat, EMTALA, JCAHO Requirements.
Each patient completes HIPAA acknowledgement. BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.
Minimum Requirements Education High School Diploma or GED Experience No Experience Preferred Requirements Education Associate's Degree Experience
Last updated : 2024-04-30
Full Time
Social & Legal Services
$37k-48k (estimate)
03/27/2024
07/30/2024
bjc.org
EASTPOINTE, MI
15,000 - 50,000
2004
BARBARA CULP
<$5M
Social & Legal Services
BJC HealthCare is one of the largest nonprofit health-care organizations in the United States, and is focused on delivering services to residents primarily in the greater St. Louis, southern Illinois and mid-Missouri regions. BJC HealthCare is consistently recognized as Top Places to Work in St. Louis. We specialize in inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice, and more.
The job skills required for Patient rep include Customer Service, Scheduling, Health Care, HIPAA, Communication Skills, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient rep positions, which can be used as a reference in future career path planning. As a Patient rep, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient rep. You can explore the career advancement for a Patient rep below and select your interested title to get hiring information.